Privacy policy
Last updated: August 13, 2026
platlogy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). platlogy is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, make a purchase or other transaction through the Services, participate in our rewards or review programs, interact with our advertising, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, use, and disclosure of personal information.
Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies, relates to, describes, or could reasonably be linked to you or another identifiable individual.
Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.
Depending on how you interact with the Services, where you live, and the features or services you use, we may collect or process the following categories of personal information:
- Contact information, including your name, email address, telephone number, billing address, and shipping address.
- Account information, including your username, password or account credentials, preferences, saved items, rewards information, and account settings.
- Transaction and order information, including products you view, place in your cart, purchase, return, exchange or cancel, order history, transaction details, and fulfillment information.
- Payment information, including payment method, payment confirmation and transaction information. Payment card information may be processed by Shopify or other payment processors rather than directly by us.
- Communications, including information you provide when contacting us, submitting an inquiry, participating in surveys, or communicating with customer support.
- Review and user-generated content, including product reviews, ratings, comments, photographs or other content you voluntarily submit.
- Loyalty and rewards information, including points, rewards activity, referrals, program participation and, where voluntarily provided, information such as your date of birth.
- Device and technical information, including your IP address, browser type, device identifiers, operating system, network information and similar technical information.
- Usage and browsing information, including pages viewed, products viewed, searches, clicks, shopping-cart activity, checkout activity, purchases, referring URLs and other interactions with the Services.
- Marketing and advertising information, including your interaction with advertising, marketing communications, advertisements and other promotional content.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you place an order, create an account, contact us, submit a review, join a rewards program, subscribe to marketing communications or otherwise provide information to us.
- Automatically through the Services, including through cookies, pixels, tags, APIs and similar technologies when you visit or interact with our website.
- From Shopify, which provides the ecommerce infrastructure used to operate our store.
- From service providers, including companies that provide payment processing, analytics, reviews, loyalty programs, advertising, marketing, fulfillment and other services on our behalf.
- From advertising and marketing partners, including Meta and similar advertising platforms where applicable.
- From other third parties, when permitted by applicable law.
How We Use Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
Providing and Improving the Services
We may use personal information to:
- process and fulfill orders;
- process payments and transactions;
- provide order, shipping and account information;
- manage customer accounts;
- provide customer support;
- facilitate returns, refunds or exchanges;
- remember preferences;
- provide personalized product recommendations;
- administer product reviews;
- administer loyalty and rewards programs;
- improve our website, products and Services.
Marketing and Advertising
We may use personal information to provide marketing and advertising, including:
- sending promotional communications where permitted;
- measuring advertising performance;
- understanding how customers interact with our website;
- showing relevant advertisements;
- creating advertising audiences;
- measuring conversions and purchases resulting from advertising;
- retargeting users who previously interacted with our Services where permitted by applicable law.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies for advertising or targeted marketing purposes.
Security and Fraud Prevention
We may use personal information to:
- protect our store and customers;
- authenticate accounts;
- prevent fraudulent or unauthorized transactions;
- detect malicious or unlawful activity;
- investigate security incidents;
- enforce our policies and terms.
Communications
We may use your information to respond to inquiries, provide customer service, communicate about orders or accounts, and maintain our business relationship with you.
Legal and Compliance Purposes
We may process personal information when necessary to comply with applicable laws, regulations, court orders, legal requests, tax requirements, accounting requirements or other legal obligations, and to establish, exercise or defend legal claims.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, APIs and similar technologies to operate the Services, remember user preferences, maintain sessions, analyze website performance, prevent fraud and support advertising and marketing.
Some technologies are necessary for the operation of the website. Others may be used for analytics, personalization or advertising.
Where required by applicable law, non-essential cookies and similar technologies will be used according to your consent choices.
You may manage certain privacy and cookie preferences through the privacy tools made available on our website and through your browser or device settings.
Blocking or disabling certain cookies may affect the availability or functionality of some parts of the Services.
Meta Pixel, Facebook and Instagram Advertising
We use Meta advertising technologies in connection with Facebook and Instagram, including the Meta Pixel and Meta Conversions API.
These technologies help us understand how visitors interact with our website, measure advertising performance, attribute purchases or other actions to advertising campaigns, build or improve advertising audiences and deliver more relevant advertising.
Depending on our configuration and your privacy choices, information shared with Meta may include:
- device and browser information;
- IP address and online identifiers;
- website visits and page views;
- products viewed;
- searches;
- items added to cart;
- checkout activity;
- purchases and transaction information;
- email address;
- telephone number;
- name;
- general location information; and
- other information used to match website activity with Meta accounts.
Information may be transmitted using browser-based technologies such as Meta Pixel and server-to-server technologies such as Conversions API.
Meta processes information it receives in accordance with its own terms and privacy policies.
Where required by applicable law, advertising technologies will be subject to applicable consent or opt-out choices.
You may also manage certain advertising and privacy preferences through Meta's own privacy and advertising controls.
Product Reviews — Judge.me
We use Judge.me to provide product review and rating functionality.
To provide these services, Judge.me may process information associated with customers and orders, including information such as:
- name;
- email address;
- order information;
- products purchased;
- review content;
- ratings;
- review photographs or other content voluntarily submitted; and
- information necessary to identify verified purchasers or administer review requests.
This information may be used to request reviews, verify purchases, display reviews and ratings, manage review-related communications and provide review functionality.
Judge.me processes information according to its own privacy and data processing terms.
Loyalty and Rewards — Smile.io
We use Smile.io to provide loyalty, rewards and referral functionality.
Depending on how you participate in the program, information processed through Smile.io may include:
- first and last name;
- email address;
- customer account identifier;
- IP address;
- account creation information;
- order and transaction information;
- marketing preferences;
- rewards points and program activity;
- referral information; and
- date of birth if you voluntarily provide it as part of a rewards feature.
This information is used to administer loyalty accounts, award or redeem points and rewards, operate referral programs and provide related functionality.
Smile.io processes information in accordance with its own privacy and data processing terms.
How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business and provide the Services.
These recipients may include:
- Shopify, which hosts and powers our ecommerce Services;
- payment processors and financial service providers involved in processing transactions;
- fulfillment, logistics and shipping providers involved in delivering orders;
- IT, hosting, cloud and security service providers;
- analytics providers;
- Meta, including Facebook and Instagram, for advertising, measurement and conversion tracking;
- Judge.me, for product reviews and ratings;
- Smile.io, for loyalty, rewards and referral functionality;
- marketing and advertising partners;
- professional advisers, such as accountants, lawyers or consultants where appropriate;
- government authorities or law enforcement, when disclosure is required or permitted by law.
We may also disclose information:
- when you direct or authorize us to do so;
- in connection with a merger, acquisition, financing, reorganization, sale of assets or similar business transaction;
- to protect our rights, customers, Services or others;
- to comply with legal obligations or lawful requests.
Sale, Sharing and Targeted Advertising
Certain privacy laws define terms such as "sale," "sharing," "targeted advertising" or "cross-context behavioral advertising" broadly.
Our use of advertising and marketing technologies, including Meta advertising tools, may constitute "sharing," "targeted advertising" or a similar activity under certain U.S. state privacy laws even when we do not receive money in exchange for personal information.
Depending on where you reside, you may have the right to opt out of these activities.
Where applicable, you can exercise these rights through the Data Sharing Opt-Out / Your Privacy Choices functionality available on our website.
Where required by applicable law, we also recognize applicable browser-based opt-out signals, including Global Privacy Control ("GPC"), as described by our platform and privacy settings.
Relationship With Shopify
Our store is hosted and powered by Shopify.
Shopify collects and processes personal information relating to your access to and use of the Services in order to provide ecommerce functionality, payments, security, analytics and other platform services.
Information submitted through the Services may therefore be transmitted to and processed by Shopify and other service providers in countries other than the country in which you reside.
Shopify may also provide enhanced features that use information derived from interactions across Shopify services and merchants, where enabled and permitted under applicable law.
Shopify's own processing of personal information is governed by Shopify's applicable privacy policies and terms.
Third-Party Websites and Services
The Services may contain links to websites, platforms or services operated by third parties.
We are not responsible for the privacy, security, accuracy or practices of third-party websites or services that we do not control.
If you follow a link or interact with a third-party service, we encourage you to review that third party's privacy policy before providing personal information.
Children's Privacy
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us so that we can take appropriate action.
We do not knowingly sell or share personal information of individuals under 16 years of age for purposes defined as a "sale" or "sharing" under applicable U.S. privacy laws.
Security of Personal Information
We use reasonable administrative, technical and organizational safeguards designed to protect personal information.
However, no method of transmission over the Internet or electronic storage system is completely secure, and we cannot guarantee absolute security.
Please do not transmit sensitive or confidential information through unsecured communication channels.
Data Retention
We retain personal information for as long as reasonably necessary to:
- provide the Services;
- maintain customer accounts;
- fulfill transactions;
- comply with legal, tax and accounting obligations;
- prevent fraud;
- resolve disputes;
- enforce agreements; and
- protect our legitimate business interests.
Retention periods may differ depending on the type of information and the reason it is processed.
Our service providers may retain information according to their own contractual and legal obligations.
Your Privacy Rights and Choices
Depending on where you live, you may have some or all of the following rights:
Right to Access or Know
You may have the right to request information about the personal information we collect, use or disclose about you.
Right to Delete
You may have the right to request deletion of personal information, subject to legal exceptions.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to receive certain personal information in a portable format.
Right to Opt Out of Sale, Sharing or Targeted Advertising
Depending on your jurisdiction, you may have the right to opt out of the sale or sharing of personal information or processing for targeted advertising.
Where applicable, you may exercise this right using the privacy controls or Data Sharing Opt-Out Page provided on our website.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.
Marketing Communications
You may unsubscribe from promotional emails using the unsubscribe mechanism contained in those communications.
Even after opting out of marketing, we may continue to send transactional or service-related messages relating to your orders or account.
Global Privacy Control
Where required by applicable law and supported by our platform, we may treat a Global Privacy Control signal as a request to opt out of certain sale, sharing or targeted advertising activities for the browser or device from which the signal is received.
Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may require verification of your identity and the agent's authorization before completing such a request.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
Additional Information for EEA, UK and Swiss Residents
If you are located in the European Economic Area, United Kingdom or Switzerland and applicable data protection laws apply, personal information may be processed under one or more of the following legal bases:
- Performance of a contract, where processing is necessary to provide products or Services you request;
- Legitimate interests, where processing is reasonably necessary for our legitimate business interests and those interests are not overridden by your rights;
- Consent, where applicable law requires us to obtain your consent;
- Legal obligation, where processing is necessary to comply with applicable legal requirements.
Depending on applicable law, you may also have rights to restrict processing, object to certain processing, withdraw consent or lodge a complaint with an applicable data protection authority.
If we begin actively targeting or establishing operations in the EEA, United Kingdom or Switzerland, we may update this Privacy Policy and our privacy procedures to reflect any additional applicable requirements.
International Transfers
Your information may be transferred to, stored in or processed in countries other than the country where you reside.
Those countries may have data protection laws that differ from the laws of your country.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information, including recognized contractual mechanisms or other legally permitted transfer mechanisms.
Complaints
If you have questions or complaints concerning how we process personal information, please contact us using the contact information below.
Depending on where you reside, you may also have the right to contact or lodge a complaint with your local privacy or data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, service providers, legal obligations or other operational requirements.
When we make changes, we will post the revised Privacy Policy on the Services and update the "Last updated" date.
Where required by applicable law, we may provide additional notice of material changes.
Contact Us
If you have questions about this Privacy Policy, our privacy practices or would like to exercise an applicable privacy right, you may contact us at:
platlogy
Email: waw429385@gmail.com
WhatsApp：+86 134 0256 2260
Address:
1234SPACE
深圳市, GD 518010
CN